Terms of Service

Last updated: 11-11-2025

INTRODUCTION
We (“we”, “us”, “our”) operate this website and care about your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, with whom we share it, and the choices you have.

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INFORMATION WE COLLECT
• Information you give us directly: name, email address, phone number, message content, and any other information you submit via contact or booking forms.
• Technical & usage data: IP address, browser type, pages visited, device information, and analytics data collected automatically when you visit the site.
• Third-party data: when you interact with embedded services (for example Google Maps) or payment providers (for example Stripe) those services may collect or process data about you.

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HOW WE USE YOUR INFORMATION
We use collected information to:
• Respond to your inquiries and provide services you request.
• Process payments and fulfill purchases.
• Improve and secure the website, analyze usage, and perform analytics.
• Comply with legal obligations and prevent fraud.

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LEGAL BASES FOR PROCESSING (if you are in the EU/UK)
When required by law, we process personal data based on one or more of these legal grounds: consent, contract performance, legal obligation, or our legitimate interests (for example to provide and improve our service).
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COOKIES & SIMILAR TECHNOLOGIES
We use cookies and similar technologies to operate the site, remember your preferences, and collect analytics. You can manage or disable cookies through your browser settings, but some features of the site may not work if cookies are disabled. It’s recommended to show a cookie consent banner for tracking/analytics cookies.
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THIRD-PARTY SERVICES / SHARING
We may share personal information with trusted third parties only as necessary to provide the service, for example:
• Payment processors (e.g., Stripe) to handle payments.
• Analytics providers (e.g., Google Analytics) to understand site usage.
• Hosting and database services (e.g., Airtable, Google Sheets) used for form storage or syncing.
• Law enforcement or regulators if legally required.
If you use features that connect to third-party services (maps, payment, memberships), those services will have their own privacy practices — please review their privacy policies.
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DATA RETENTION
We keep personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Exact retention periods depend on the type of data and legal requirements.
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YOUR RIGHTS (depending on where you live)
You may have rights to:
• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict processing.
• Request portability of your data.
• If you are a California resident: rights to request disclosure of categories collected, deletion requests, and opt-out of sale of personal information where applicable. To exercise rights, contact us at the address below.
California DOJ Attorney General

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SECURITY
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no internet service is completely secure — absolute security cannot be guaranteed.

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INTERNATIONAL TRANSFERS
If we transfer personal information to countries outside your jurisdiction, we will take steps required by applicable law to protect your information (for example standard contractual clauses or other safeguards).

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CHILDREN
Our site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child, contact us to request deletion.

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CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will indicate the date of the latest version at the top of this page.

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CONTACT US
For questions, access requests, or to exercise your rights, contact:
Email: [insert contact@yourdomain.com

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